From scam reports to action: how Secutec supports Belgium’s fight against online fraud
Beyond reporting: turning scam signals into action
Online fraud moves quickly. A suspicious link may reach thousands of people before a victim realizes something is wrong. A fraudulent call can lead to a payment within minutes. And a scam campaign can change its domains, phone numbers and tactics while organizations are still comparing reports in separate systems.
That is why Belgium’s national action plan against online fraud matters. As reported by VRT NWS, the plan brings together public authorities, banks, telecom operators, online platforms and law enforcement around 29 measures intended to prevent fraud, disrupt criminal infrastructure and improve support for victims. Its underlying message is clear: no organization can tackle online fraud alone.
Secutec is proud to contribute to this initiative through its collaboration with the Centre for Cybersecurity Belgium (CCB) and the development of the Scam Indicator Sharing Platform (SISP), connecting scam reports with the organizations that can help disrupt fraudulent activities.
Turning scam reports into actionable fraud intelligence
The new Safeonweb reporting form allows citizens to report suspicious websites, phone numbers, messages, online accounts and other potential scam indicators. These reports provide valuable information, but their real potential lies in what happens next.
By combining and analyzing these reports, we can uncover connections between suspicious activities, recognize emerging fraud patterns and gain a better understanding of how scams operate.
This is where SISP comes in. Developed by Secutec in collaboration with the CCB, the Scam Indicator Sharing Platform collects and analyzes reported scam indicators, bringing fragmented information together in one centralized environment.
Beyond collecting information, SISP helps organizations make better use of it. Through its dashboard, the platform provides capabilities to search and filter relevant indicators, assess potential risks and identify connections between suspicious activities.
Equally important is ensuring that information reaches the right stakeholders. SISP supports controlled, role-based information sharing, allowing relevant fraud intelligence to be made available to organizations such as banks, while safeguarding sensitive information.
By connecting scam reports and fraud intelligence, SISP helps create a clearer picture of online fraud and supports better-informed decisions.
From detection to disruption
Identifying a suspicious website or fraudulent phone number is important. But detection alone does not stop fraud.
The next step is ensuring that relevant information reaches the organizations capable of taking action.
SISP is designed to support notifications to service providers, including hosting companies, domain registrars, telecommunications operators and online platforms. These organizations can then assess the information and take appropriate measures against fraudulent content or infrastructure.
By connecting scam intelligence with the organizations best positioned to act, SISP aims to reduce the time between identifying a potential scam and enabling an effective response.
This approach goes beyond collecting individual reports. It strengthens cooperation across the digital ecosystem and contributes to a more coordinated and proactive approach to online fraud prevention.
One shared mission
Belgium's National Action Plan represents an important step towards a more coordinated and proactive approach to fraud prevention.
Through its collaboration with the CCB and the development of SISP, Secutec is contributing technology and expertise to support this ambition.
The combination of citizen reporting, fraud intelligence and cooperation with service providers creates new opportunities to identify and disrupt scams earlier.
Because the sooner we connect the signals, the sooner we can act.